Etiquette is very important, whenever and wherever you are, even when you are on the phone. It can be more important if you are with people you do not know before. You need to be as polite as you can make a good impression with the people you just meet. And, you also need to remember that good etiquette is so much better than good brain. So, you need to maintain your etiquette.
One of the most important things is the telephone etiquette. Since it’s on the phone, people usually forget to do the right etiquette. You do not know who is calling so you can forget this, but this is not the right manner. Some things you need to do when on the phone are like using formal greetings. You also need to speak as clearly as you can. And, listening to the people on the phone carefully is also important.
You can find other etiquette and learn it now. Especially when you are working as a customer service, you need to be as polite as you can. And you also need to learn to speak in the best way so the people that speak with you can understand what you say easily. Learn the etiquette now and get better.